About Us:
BITT SERVICES STRIVES TO BE YOUR PERSONAL IT DEPARTMENT.
It really is that simple.
BITT Services specializes in providing enterprise-class phone, computer and network support to customers with small business IT budgets. IT can be daunting at times. Larger companies have the luxury of calling their large pool of in-house IT people when things break. BITT Services brings an enterprise-class IT department to the small business world. BITT Services provides small businesses with a cost-effective, reliable, outsourced IT solution - allowing you to get on with running your business. Central to BITT Services' approach is that we simply care about our customers and we let our attitude and work speak for us.
BITT Services can help with one-time projects such as office relocations (phone and data), major system upgrades, long-term projects such as web development, on-going services such as network monitoring or system management, or an emergency response such as disaster recovery or virus removal.
the SMALL BUSINESS IT problem.
It's well known that small businesses have traditionally been underserved by IT service firms. This unwittingly leads many small businessess to become overly dependent on friends, family, or a computer savvy employee... only to find that each lacks the bandwidth and/or comprehensive skill sets needed to respond promptly and efficiently to technical emergencies. Others turn to mass market retail-chain service providers that are staffed with 'high-school' technicians trained to offer scripted, by-the-numbers solutions to common problems but who lack the experience and versatility to deal with the diversity of environments found in the business world.
In both cases, when tough problems crop up, technical support fees skyrocket while worker productivity plummets.
THE SMALL BUSINESS IT SOLUTION.
BITT Services has developed a unique support system that includes a low-overhead but tightly connected infrastructure, sophisticated remote troubleshooting technology with a service model that maximizes responsiveness and follow-through. BITT Services' company mantra is focused on solving technical problems in the shortest time and at the least cost to the customer.
By delivering professional know-how when you need it, BITT Services enables you to maximize the business value of your information systems and minimize support costs. BITT Services recognizes that network security, dependability, and efficiency are just as important to small businesses as to large enterprises but that small organizations don't have the economy of scale to invest heavily in computer technology and in-house support staffs.
Contact BITT Services today to see how we can help you get the maximum return on your IT investment.